{"xsrfToken":"f572d599fc656fce0e622cffe1f9df0633968355_lout","branding":{"id":"2","key":"cs","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#4448c2","headerLinkColor":"#ffffff","headerLinkHoverColor":"#25275c","headerLinkHoverBGColor":"#25275c","headerBadgeColor":"#25275c"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"What would you like help with today?","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"What would you like help with today?","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4448c2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/459c0b66-de25-41fd-9deb-a929fa0f71d3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZDBjNDc5ZC1lYWI3LTRmMjMtYmQxMS05Y2ZlYzBiNTk5YmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ1OWMwYjY2LWRlMjUtNDFmZC05ZGViLWE5MjlmYTBmNzFkMyI6WyJyZWFkIl19LCJleHAiOjE3NTE5OTQ4NzUsIm5iZiI6MTc1MTk5NDI3NX0.EHZZInqR6fpYTtxdNhPGnVYaBE95VhBYprwzVTE2zqk&client=3d0c479d-eab7-4f23-bd11-9cfec0b599bf&height=300&mode=fit","bannerMediaApiFileId":"459c0b66-de25-41fd-9deb-a929fa0f71d3","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"cs","projectId":10012,"serviceDeskId":2,"name":"Customer Support","description":"<p>Welcome to the Crowdhelix support portal. Choose a category below to browse our concise support documentation. Or if you have an issue or question about Crowdhelix, feel free to contact us.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"11","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://crowdhelix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[6],"key":""},{"id":"10","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://crowdhelix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[6],"key":""},{"id":"12","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://crowdhelix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[10,11]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7053cd54-0dd5-3ff5-9d8c-943e9888ea82","appLinkName":"","appLinkUrl":"","spaceKey":"CS","spaceName":"Customer Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":2,"kbLinkDomainURLs":["https://crowdhelix.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZDBjNDc5ZC1lYWI3LTRmMjMtYmQxMS05Y2ZlYzBiNTk5YmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE5OTU0NzUsIm5iZiI6MTc1MTk5NDI3NX0.RACw_WVnNcSGEQsY0tYZtn82UZTEbahKU3g46J_jqsE","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"3d0c479d-eab7-4f23-bd11-9cfec0b599bf","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"be0badcd-e2c1-42b2-80b9-2f428b9246df","name":"Getting Started","categoryUrl":"https://crowdhelix.atlassian.net/servicedesk/customer/portal/2/topic/be0badcd-e2c1-42b2-80b9-2f428b9246df","lastUpdated":"1748014735224","createdAt":"1745852543512"},{"id":"c6388edd-db3f-4772-b28d-5efc5449a785","name":"Finding Collaborators","categoryUrl":"https://crowdhelix.atlassian.net/servicedesk/customer/portal/2/topic/c6388edd-db3f-4772-b28d-5efc5449a785","lastUpdated":"1748344653748","createdAt":"1747672016031"},{"id":"2309abcf-2c16-493b-bd5e-d03a0d1ebab5","name":"Starting a Conversation","categoryUrl":"https://crowdhelix.atlassian.net/servicedesk/customer/portal/2/topic/2309abcf-2c16-493b-bd5e-d03a0d1ebab5","lastUpdated":"1748344653766","createdAt":"1747672028200"},{"id":"a53c056c-73f0-4d21-84ac-2394f2aaaa82","name":"Collaboration Results & Innovations","categoryUrl":"https://crowdhelix.atlassian.net/servicedesk/customer/portal/2/topic/a53c056c-73f0-4d21-84ac-2394f2aaaa82","lastUpdated":"1748016466715","createdAt":"1747672052161"},{"id":"447de554-7fab-443d-bcc2-3bd5a34bc30c","name":"Managing Your Account","categoryUrl":"https://crowdhelix.atlassian.net/servicedesk/customer/portal/2/topic/447de554-7fab-443d-bcc2-3bd5a34bc30c","lastUpdated":"1748339771235","createdAt":"1747672064564"},{"id":"fafdaeec-c92d-49a6-ab2a-3ff866b468cb","name":"Managing Your Group","categoryUrl":"https://crowdhelix.atlassian.net/servicedesk/customer/portal/2/topic/fafdaeec-c92d-49a6-ab2a-3ff866b468cb","lastUpdated":"1748429139449","createdAt":"1747672076047"},{"id":"1f16aeaf-324e-4766-bcbd-47dc4848e8ae","name":"Managing Your Organisation","categoryUrl":"https://crowdhelix.atlassian.net/servicedesk/customer/portal/2/topic/1f16aeaf-324e-4766-bcbd-47dc4848e8ae","lastUpdated":"1748450138752","createdAt":"1748344738331"},{"id":"ec9d7254-47d4-41e1-a92d-1b8d97c80918","name":"ReviewIQ","categoryUrl":"https://crowdhelix.atlassian.net/servicedesk/customer/portal/2/topic/ec9d7254-47d4-41e1-a92d-1b8d97c80918","lastUpdated":"1748509525520","createdAt":"1748509228514"}]}},"kbPage":{"id":167411715,"title":"ReviewIQ and your Privacy","url":"https://crowdhelix.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/167411715","space":{"key":"CS","name":"User Guide","id":99876870},"serviceDeskIds":[2],"appLinkId":"7053cd54-0dd5-3ff5-9d8c-943e9888ea82","idInString":"167411715","projects":[{"projectId":10012,"serviceDeskId":2,"portalId":2}]}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=crowdhelix","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f572d599fc656fce0e622cffe1f9df0633968355_lout","baseUrl":"https://crowdhelix.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://crowdhelix.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3d0c479d-eab7-4f23-bd11-9cfec0b599bf","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"664091cc2c7940afa85f8d1d6ae08e5f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}